WCHS Eyewitness News Home Charleston Eyewitness Newsroom Charleston Storm Team Weather Sports News TV Program Schedule Community Mobile: Smartphone,Tablet and SMS text Get Connected SMS Text Facebook Twitter See-It,Shoot-It RSS News Feed Email List Tumblr


Miscommunication Leads To Confusion In South Hills Flushing

Reported: Jan. 14, 2014 11:49 PM EST
EYEWITNESS NEWS ONLINE WEBCAST VIDEO

News Image

CHARLESTON, W.Va. (Stefano DiPietrantonio)-- There was some confusion Tuesday morning on which zones were allowed to flush their pipes and which were not. West Virginia American Water accidentally gave the go-ahead to the South Hills area at about noon, only to put them back under the ban a short time later.

But it was too late. Some people had already begun flushing.

Cathy Williams said she and her neighbors all saw the same thing when they logged on to WVAW’s website, that their zone was in blue, so they all began flushing their pipes. Several, frustrating hours later, they learned they had jumped the gun.

Williams instructed Eyewitness News to lean forward and smell the water coming from her kitchen sink tap. The smell was still there and even though Williams has been told it's OK, she is skeptical.

“I do not feel safe,” she said. “I will not use the water for at least three weeks."

She has stockpiled bottled water and has pitchers of ice in her fridge thawing.

She has ice thawing out in a pot on her stove and had water already-boiled bottled water, to do dishes in a second pot on her stove. Williams uses hand sanitizer and baby wipes, and won't let the flushed water touch her skin.

Williams checked her computer at 3 a.m. Tuesday.

"And it showed red!" she said.

She checked again when she got up.

"It was still red at 8:15 in the morning,” she said. “Still red. 11:45, checked it, I said, ‘Wow, man! We can flush! Calling my neighbors. Hey, we can flush! I was sounding the horn to everybody. They all saw the blue. They all started flushing."

She thought everything was fine until a neighbor told her to re-check her computer.
"It was fake,” she said. “It's not real, so I go back and look, and it was red again."

She called West Virginia American Water, and someone actually picked up the phone. But that person could not find anyone who had an answer as to what happened with the map.

“I was terribly upset," Williams said.

So were her neighbors, who plan to have a celebration, once they truly feel they're in the clear.

"We're gonna have a water party,” she laughed. “But we're not serving water!"

West Virginia American Water finally gave the South Hills area the go-ahead around 4 p.m. Tuesday. And they said if you did flush before that, it would still be OK. Officials said samples taken when they accidentally had issued the ban were safe.

Williams said, so far, she’s out about $400 in supplies: Bottled water, sanitizer, hand wipes, frozen dinners and gasoline from trips to find food. This is money Williams said she and her senior neighbors, living on a fixed income can never get back.



MORE NEWS FROM EYEWITNESS NEWS
More Than 900 Without Power After Lines Downed By Fallen Tree
News
Jul. 31, 2014 3:31 PM EDT
More than 900 customers in Charleston and South Charleston ...
Full News Story

West Virginia Singers To Perform At Live On The Levee
News
Jul. 31, 2014 2:20 PM EDT
The weekly summer concerts at Haddad Riverfront Park ...
Full News Story

Arrest Made In "Droopy Drawers" Theft Of Mission Store
News
Jul. 31, 2014 2:06 PM EDT
State Police have made an arrest in a theft case that ...
Full News Story


News St. Albans Fire Victims' Names Released
Jul. 31, 2014 2:09 PM EDT
News Pinch VFD Receives Potential Lifesaving Donation
Jul. 31, 2014 3:08 PM EDT
News Thieves Target Several Homes, Vehicles In Marmet
Jul. 31, 2014 12:45 PM EDT
News Two Men Plead Not Guilty In Charleston Murder Case
Jul. 31, 2014 12:37 PM EDT
News Barboursville To Host 2015 Regional Soccer Tourney
Jul. 31, 2014 11:40 AM EDT
News Old Corbin Building To Be Creative Hub
Jul. 31, 2014 12:38 PM EDT
News Man Accused Of Breaking Into Home To Have Sex With Teen
Jul. 31, 2014 11:16 AM EDT
News Fans Can Rub Shoulders With Mountaineer Players At Annual WVU Fan Day
Jul. 31, 2014 11:39 AM EDT
News Jim Justice's Mines Have Pending Violations In Ky., Four Other States
Jul. 31, 2014 10:32 AM EDT
News Move Over Boy Scouts, Girl Scouts To Take Over Summit
Jul. 31, 2014 10:38 AM EDT
News West Virginia State University To Host Summer Research Symposium For Students
Jul. 31, 2014 9:33 AM EDT
News Police Need Help In Finding Missing Man
Jul. 31, 2014 10:08 AM EDT
News Man Pleads Guilty In Identity Theft Case
Jul. 31, 2014 9:15 AM EDT
News Coal Supporters To March at EPA Hearing
Jul. 31, 2014 8:56 AM EDT
News Kroger Restricts Pseudoephedrine Sales In WV
Jul. 31, 2014 8:30 AM EDT
News Hyundai To Recall Thousands Of Sedans
Jul. 31, 2014 8:49 AM EDT
News State Fire Marshals Say Smoldering Cigarette Ignited Couch, Causing Fatal St. Albans Fire
Jul. 30, 2014 10:16 PM EDT
News Police Say Home Where Neglect Arrests Made Was In Deplorable Condition; Child Found Around Knives
Jul. 31, 2014 9:07 AM EDT
News Miners Gather In Pittsburgh To Fight For Their Jobs
Jul. 30, 2014 11:11 PM EDT
News Subway Break-In Suspect Arrested
Jul. 30, 2014 11:52 PM EDT
News Reward In Braxton Animal Abuse Case Increases To $6,500
Jul. 30, 2014 11:31 PM EDT
News Blighted Homes An Issue All Over Charleston
Jul. 31, 2014 12:10 AM EDT
News Woman Accused Of Killing Mother Pleads Not Guilty
Jul. 30, 2014 11:08 PM EDT
News Hurricane Police Seek Suspect In Attempted Break-In
Jul. 31, 2014 2:37 PM EDT
News Detroit Suspect To Be Extradicted
Jul. 30, 2014 11:11 PM EDT
News Police Called To Middle School After Alleged Disturbance Involving Plants
Jul. 31, 2014 9:20 AM EDT
News Program Helps Children With Hearing Loss
Jul. 31, 2014 2:02 PM EDT
News AARP Driving Safety Class Helps Seniors In Many Ways
Jul. 30, 2014 10:19 PM EDT
News Fla. Mom Arrested For Letting Son, 7, Go To Park Alone
Jul. 30, 2014 10:14 PM EDT
News Northbound Lanes Of East River Mountain Tunnel On I-77 To Remain Open
Jul. 30, 2014 10:12 PM EDT


Advertise on WCHS-TV Online

West Virginia News
Coal dust limit to try to combat black lung

The Obama administration's push to reduce black lung disease by limiting coal dust in mines is taking effect.
Full Story

Kentucky News
Heroin overdose deaths continue to rise

A new state report shows more people continue to die from heroin overdoses in Kentucky.
Full Story

Ohio News
Appeals court upholds conviction in pain pill case

A federal appeals court has upheld the 15-year prison sentence of a Louisiana businessman for distributing oxycodone and methadone in eastern Kentucky illegally through pain clinic patients.
Full Story







Fugitive Files Tuesdays at 6 PM on Eyewitness News

West Virginia Wildlife Wednesdays at 6 PM on Eyewitness News

ABC News web site







Send Mail Send email to news@wchstv.com for information or comments concerning WCHS-TV Eyewitness News.
Copyright ©2014, WCHS-TV8. Portions are Copyright 2014 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or distributed.

WCHS ABC 8 provides local news, weather forecasts, traffic updates, notices of events and items of interest in the community, sports and entertainment programming for Charleston and nearby towns and communities in the Tri-State area, including Huntington, Dunbar, Marmet, Montgomery, Nitro, South Charleston, St. Albans, Cedar Grove, Chesapeake, Clendenin, East Bank, Glasgow, Pratt, Cross Lanes, Elkview, Pinch, Sissonville, Big Chimney, Cabin Creek, Chelyan, Davis Creek, Institute, Jefferson, Loudendale, Mink Shoals, Pocatalico, Quick, Quincy, Rand, Buffalo, Eleanor, Hurricane, Nitro, Poca, Winfield, Culloden, Fraziers Bottom, Hometown, Red House, Scott Depot, Teays Valley, Danville, Madison, Hamlin, Logan, Chapmanville, Man, Delbarton, Kermit, Gilbert, Matewan, Williamson, Summersville, Richwood, Flatwoods, Gassaway, Sutton, Spencer, Ravenswood, Ripley, Mason, Point Pleasant, Ashland, Pikeville, Ironton, Portsmouth, Gallipolis, and Athens.