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Company With Operations In Charleston To Add 250 Positions

Reported: Jan. 9, 2014 3:33 PM EST
Updated: Jan. 9, 2014 4:59 PM EST
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CHARLESTON, W.Va. -- A company with an operation in Charleston is seeking to hire 250 more customer service representatives at its facility.

Recruiter Jonathan Bird said the positions will be added at IBEX Global's site at the old TRG building located at 100 Parkway Road in Charleston near Quaker's Steak 'n Lube. He said the facility already has 400 employees, and the goal will be to eventually boost the number of workers to 700 to 800.

"The goal is to get 250 people working as soon as possible," Bird said.

IBEX Global will have an open house to hire the new employees at the Charleston location from 10 a.m. to 6 p.m. Monday, Jan. 13.

Bird said the customer service representatives will provide Internet technical support. They will make $10.50 per hour during training, and will move up to $11 per hour once they start. There also is a $500 signing bonus.

The company’s website describes IBEX Global as a business process outsourcer headquartered in Washington, D.C. It provides teleservices, email and chat support, account management and back office solutions in five countries. IBEX Global currently has 18 call centers and employs more than 9,000 customer service representatives.

In West Virginia, the company also has operations in Beckley and Elkins. Bird said those locations also are hiring, but the exact number of jobs was available.




CHARLESTON, W.Va. -- A business process outsourcer headquartered in Washington, D.C., is hosting an open house in Charleston to hire customer service representatives.

IBEX Global said on its Facebook page that it will be having an open house for customer service representatives from 10 a.m. to 6 p.m. Monday, Jan. 13, at 100 Parkway Road in Charleston. It was unclear how many positions it would be hiring.

The company’s website said it provides teleservices, email and chat support, account management and back office solutions in five countries. IBEX Global currently has 18 call centers and employs more than 9,000 customer service representatives.

According to the company’s Facebook page, those who join the team in Charleston can earn $11 an hour, paid training and paid time off, comprehensive benefits and will have career advancement opportunities. In addition, there a $500 hiring bonus will be available up until Feb. 28. When they are hired, they can get $100 in two weeks, $100 at four weeks on completion of training and $300 at 90 days of employment.



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