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AAA Working Overtime To Help Motorists Affected By Cold Weather

Reported: Jan. 7, 2014 11:10 AM EST
Updated: Jan. 7, 2014 12:56 PM EST
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CHARLESTON, W.Va. (Katelyn Sykes) -- This week's bone chilling temperatures are causing one business to be pretty busy. Workers at AAA are helping people non-stop who are having issues with their cars because of the cold.

AAA officials said road crews responded to 150 calls over the weekend in West Virginia for drivers who needed some sort of help.

Missy Myers lives in Charleston and said he had car troubles the other day.

"I actually had to get water to be able to open the door to my car to even get it to warm up, so luckily today that didn't happen," she said.

Below zero temperatures across Charleston are taking their toll on her car. She had to let it run for 20 minutes, Tuesday morning, just so it could heat up in time for her to head to work.

"It's mind-boggling to me, " she said. "I don't remember it being this cold."

Myers isn't the only one who has been having issues with a vehicle because of the weather, and AAA is working overtime to help. The organization is seeing a spike in the number of calls it is responding to and just about all of them are weather related. The company had to call in extra help to handle the overload of calls.

"We've been having our staff work overtime, after work, before work, come in early," said Christina Rollyson, district office supervisor for AAA. "We've all been on call this weekend."

On Monday, 58 percent of the calls the AAA responded to were tows. Dead batteries, lockouts and frozen fuel pipes were next on the list. With all of the problems that can occur, AAA suggests keeping your gas tanks at least half full.

"A lot of times what happens is they really have to get it towed to a service station where they can really fill up because a couple gallons really isn't going to do it in weather like this," Rollyson said.

A tow to a garage is sometimes the only thing that will help defrost those frozen pipes. Being proactive and deicing doors and locks the night before is another way to avoid a headache the next morning.

AAA suggests to make sure your battery has ample starting power. Also, keep an eye on tire pressure to prevent a flat. Tire pressure decreases as temperature drops.

The organization also said to keep a winter survival kit in your car that includes blankets, extra clothing, scrapers, flashlights and battery cables.



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