EYEWITNESS LOCAL NEWSQuestions Remain As Online Signups Begin
from Eyewitness News Online
Reported by: Kennie Bass
Videographer: Troy Morgan
Web Producer: Kennie Bass
Reported: Oct. 1, 2013 6:22 PM EDT
Updated: Oct. 1, 2013 6:40 PM EDT
South Charleston , Kanawha County , West Virginia
Despite being talked about for three years, confusion still rules the day for many when the subject is the Affordable Care Act.
"I talked to 12 people, not one of them knew what it was," Phyllis Desjarlais of South Charleston. "Didn't understand it. One woman was very afraid, said she was on oxygen, home oxygen and she was afraid they were going to turn her oxygen off."
The system handling the first day of enrollment for online insurance marketplaces was having big problems dealing with the demand. When you couple that with glitches on the website, it meant that many people couldn't get through to register.
Doctor Elizabeth Brown has been talking with her patients about their options but she says many questions remain.
"It's kind of a mixed bag," Brown said. "I think there are going to be good points. There are going to be negative points just depending on where you are coming from. My concern is that we don't really know what's coming down the pipeline. My hope is that more people will take advantage of the preventative services that are offered and more people will come to their primary care doctor."
Brown says doctors have their own concerns about the new program. One of the biggest is making sure government bureaucrats don't interfere with the physician-patient relationship.
"I'm the person that is seeing the patient," Brown said. "I have seen what they have gone through. I'm the one sitting their listening to how much pain they are having. And if I think they need to have an MRI done to help figure it out I don't want some miscellaneous no-name in another state telling me no because they didn't meet X, Y and Z."
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