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EYEWITNESS LOCAL NEWS
SEVERED CABLES REPAIREDfrom Eyewitness News Online Service Returned to Frontier Customers Affected By Outage Reported by:  Jeff MorrisWeb Producer: Jeff Morris Reported: Aug. 8, 2012 5:30 PM EDT Updated: Aug. 10, 2012 4:50 PM EDT
Charleston
, Kanawha County
, West Virginia
Service was restored Friday morning to Frontier Communications’ customers affected by an outage in the Bigley Avenue to the Mink Shoals area, a company spokesman said. As many as 3,000 residential and business customers and some cellular telephone sites lost service Wednesday when a contractor involved in a construction project at Spring and Bullitt streets severed two underground cables, the company said in a previous news release. Company spokesman Dan Page said crews worked around the clock to repair the damage and service was returned to customers about 11 a.m. Friday. -------------------------------------------------------------------------------------------------- Frontier Communications customers in the Bigley Avenue to the Mink Shoals area could have service returned by mid-morning Friday, a company spokesman said. As many as 3,000 residential and business customers and some cellular telephone sites lost service Wednesday when a contractor involved in a construction project at Spring and Bullitt streets severed two underground cables, the company said in a previous news release. Frontier crews have worked around the clock to restore service since the incident happened, the company said in a news release Thursday afternoon. Stay tuned to Eyewitness News for future updates. -------------------------------------------------------------------------------------------------- Frontier Communications hopes to restore service to as many as 3,000 customers from Bigley Avenue to the Mink Shoals area within the next 30 hours, a company spokesman said at noon Thursday. The residential and business customers and some cellular telephone sites have been without service since Wednesday after a contractor involved in a construction project at Spring and Bullitt streets severed two underground cables, the company said in a previous news release. Frontier Communications Manager Dan Page said Thursday afternoon that repair crews are working around the clock to fix the problem. Stay tuned to Eyewitness News for future updates. ----------- As many as 3,000 Frontier Communications' customers from Bigley Avenue to the Mink Shoals area could be without service Wednesday after a contractor involved in a construction project cut two major underground cables, the company said. The contractor was involved in a construction project at Spring and Bullitt streets in Charleston when the incident happened, according to a news release from Frontier. “This is a major service outage that is affecting residential and business customers and some cellular telephone sites,” Frontier General Manager Dennis Bloss said in the release. Bloss said crews responded immediately and will work around the clock to restore service. Restoration will take an estimated 48 to 72 hours, he said. MORE NEWS FROM EYEWITNESS NEWS
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